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How the RPR Scheme Operates


The Registered Property Receivers Scheme is a voluntary accreditation framework designed to promote high standards in fixed-charge and Law of Property Act (LPA) receivership. The Scheme operates through clear governance arrangements, a structured monitoring process, and formal mechanisms for complaints.

The Scheme ensures that individuals acting as receivers meet defined levels of competence, integrity, and professionalism. Its purpose is to provide assurance to lenders, creditors, and the public that RPRs operate to consistent, high-quality standards. Although voluntary, the Scheme is widely recognised and supported across the property and insolvency professions.
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Roles of Scheme Partners

The RPR Scheme operates under a Memorandum of Understanding between the Royal Institution of Chartered Surveyors (RICS) and The Association of Property and Fixed Charge Receivers (NARA).
RICS
Royal Institution of Chartered Surveyors (RICS):
Provides standards, professional oversight, and regulatory expertise.
www.rics.org
Nara
The Association of Property and Fixed Charge Receivers (NARA)​:
Contributes specialist knowledge, professional development & training resources, and sector guidance.
www.nara.org.uk
This partnership ensures that the Scheme reflects the needs and expectations of lenders, professionals, and the public.

Scheme Governance

The Scheme is overseen by the Scheme Quality Assurance Panel (QAP). The Panel:
  • reviews monitoring and inspection outcomes;
  • considers any non-compliance or concerns;
  • determines appropriate actions or interventions;
  • ensures the Scheme is applied consistently and fairly.
The Panel plays a central role in maintaining the integrity and credibility of the Scheme.

Monitoring and Inspection

Monitoring is an essential part of the Scheme’s quality assurance framework, it assesses.
  • the quality of receivership casework;
  • adherence to Practice Statements and standards;
  • record-keeping and reporting processes;
  • compliance with ethical and professional obligations.
Inspections may be scheduled or risk-based. RPRs are expected to cooperate fully with all monitoring activities. 

Complaints Against RPRs

Anyone who has concerns about an RPR’s conduct may submit a complaint. The complainant does not need to be a lender or party to the receivership.

Complaints should be made in writing to admin@rpr.nara.org.uk or visit our complaints page. Complaints are assessed and, where appropriate, referred to the RPR’s primary professional body. Serious concerns may also be reviewed by the Scheme Quality Assurance Panel.

The Scheme Complaints Register records complaints for monitoring purposes.

Transparency and Accountability

The Scheme is committed to maintaining public confidence. It does so by:
  • ensuring the standards are publicly accessible;
  • monitoring performance and compliance;
  • reporting outcomes where appropriate;
  • reviewing Scheme processes regularly.
This approach ensures the Scheme remains robust, credible, and relevant.
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Interested in Becoming a Registered Property Receiver?

Becoming an RPR demonstrates your commitment to professionalism, expertise, and high-standard receivership practice. There is a structured process involving an exam, peer review, and experience requirements.

Apply to become a RPR